Privacy

Privacy Policy

Last updated: 30 May 2026

This Privacy Policy explains how Sreekara Foods ("we", "us", "our") collects, uses, discloses, and protects your information when you visit our website or place an order. By using our website, you agree to the practices described here.

1. Information we collect

Account & checkout details: name, email, phone number, billing and shipping address.
Order details: items purchased, order amount, payment method.
Payment information: processed by our payment provider when enabled; we never see or store your full card / UPI / netbanking credentials.
Technical data: IP address, browser, device type, pages visited — collected via standard server logs and basic analytics.

2. How we use your information

To process and ship your orders.
To send order confirmations and shipping updates over WhatsApp / email.
To respond to support enquiries.
To detect and prevent fraud or abuse.
To improve our products, website, and service.

3. Sharing your information

We share data only with the parties strictly required to fulfil your order:

Payment provider for payment processing (when enabled).
Logistics partners (Delhivery, DTDC, India Post, etc.) for shipping.
Email / WhatsApp for transactional communications.
Government / law-enforcement if legally compelled.

We do not sell or rent your personal information to anyone.

4. Cookies

We use only essential cookies required for authentication, the shopping cart, language preference, and security. We do not use third-party advertising cookies.

5. Data retention

Order records are retained for 8 years to comply with Indian tax and accounting regulations. Account data is retained until you ask us to delete it.

6. Your rights

You can request a copy of your data, ask us to correct it, or ask us to delete it, by writing to hello@sreekarafoods.com. We respond within 30 days.

7. Children

Our service is not intended for users under 18. We do not knowingly collect information from children.

8. Changes to this policy

We may update this policy from time to time. Material changes will be posted on this page with a new "Last updated" date.

9. Contact

Questions about this policy? Write to hello@sreekarafoods.com.

1. Information we collect

Account & checkout details: name, email, phone number, billing and shipping address.

Order details: items purchased, order amount, payment method.

Payment information: processed by our payment provider when enabled; we never see or store your full card / UPI / netbanking credentials.

Technical data: IP address, browser, device type, pages visited — collected via standard server logs and basic analytics.

3. Sharing your information

We share data only with the parties strictly required to fulfil your order:

Payment provider for payment processing (when enabled).

Logistics partners (Delhivery, DTDC, India Post, etc.) for shipping.

Email / WhatsApp for transactional communications.

Government / law-enforcement if legally compelled.

We do not sell or rent your personal information to anyone.